Returns & Exchanges
At MARKET PLACE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a quick and hassle-free experience.
Initiate Your Request
Log into your MARKET PLACE account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.
Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing